Skill Inventory Matrix
Enabler for Internal Mobility Program
Records
| ID | Sector | Division | Department | Unit | Technical Skills |
|---|---|---|---|---|---|
| 1591 | Commercial | Prodducts, CX & Enagagement | Knowledge of agile delivery methodologies (Scrum, SAFe) and sprint execution using Jira for cross-functional product development. | ||
| 1592 | Commercial | Prodducts, CX & Enagagement | Knowledge of feature prioritization, user story mapping, and backlog management. | ||
| 1593 | Commercial | Prodducts, CX & Enagagement | Knowledge of business architecture modeling and strategic alignment to integrate product design with enterprise goals. | ||
| 1594 | Commercial | Prodducts, CX & Enagagement | Knowledge of user interface (UI) and user experience (UX) principles. | ||
| 1595 | Commercial | Prodducts, CX & Enagagement | Ability to analyze CX metrics (e.g., NPS, CSAT) and apply customer insights for continuous experience improvement. | ||
| 1596 | Commercial | Prodducts, CX & Enagagement | Ability to conduct product analytics, behavioral segmentation, and performance tracking for optimization and targeting. | ||
| 1597 | Commercial | Prodducts, CX & Enagagement | Ability to map customer journeys and apply experience design frameworks to enhance satisfaction and engagement. | ||
| 1598 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Knowledge of integrated product delivery lifecycles, from ideation to launch, ensuring alignment with business priorities and operational scalability. | |
| 1599 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Knowledge of business architecture principles and their application in aligning product strategies with organizational objectives. | |
| 1600 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Knowledge of regulatory compliance frameworks and QA standards applicable to banking product development and release cycles. | |
| 1601 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Ability to develop and manage enterprise-wide product roadmaps informed by customer insights, market analysis, and competitive benchmarking. | |
| 1602 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Ability to lead cross-functional collaboration among product, delivery, engineering, and CX teams to ensure efficient implementation and alignment. | |
| 1603 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Ability to identify delivery risks, implement mitigation strategies, and ensure continuity across product development pipelines. | |
| 1604 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Ability to build and implement strategic reporting frameworks for senior leadership, including dashboards, risk logs, and delivery scorecards. | |
| 1605 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Knowledge of integrated product delivery lifecycles, from ideation to launch, ensuring alignment with business priorities and operational scalability. |
| 1606 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Knowledge of business architecture principles and their application in aligning product strategies with organizational objectives. |
| 1607 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Knowledge of regulatory compliance frameworks and QA standards applicable to banking product development and release cycles. |
| 1608 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Ability to develop and manage enterprise-wide product roadmaps informed by customer insights, market analysis, and competitive benchmarking. |
| 1609 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Ability to lead cross-functional collaboration among product, delivery, engineering, and CX teams to ensure efficient implementation and alignment. |
| 1610 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Ability to identify delivery risks, implement mitigation strategies, and ensure continuity across product development pipelines. |
| 1611 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Products | Ability to build and implement strategic reporting frameworks for senior leadership, including dashboards, risk logs, and delivery scorecards. |
| 1612 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Knowledge of integrated product delivery lifecycles, from ideation to launch, ensuring alignment with business priorities and operational scalability. |
| 1613 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Knowledge of business architecture principles and their application in aligning product strategies with organizational objectives. |
| 1614 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Knowledge of regulatory compliance frameworks and QA standards applicable to banking product development and release cycles. |
| 1615 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Ability to develop and manage enterprise-wide product roadmaps informed by customer insights, market analysis, and competitive benchmarking. |
| 1616 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Ability to lead cross-functional collaboration among product, delivery, engineering, and CX teams to ensure efficient implementation and alignment. |
| 1617 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Ability to identify delivery risks, implement mitigation strategies, and ensure continuity across product development pipelines. |
| 1618 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Delivery | Ability to build and implement strategic reporting frameworks for senior leadership, including dashboards, risk logs, and delivery scorecards. |
| 1619 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Knowledge of integrated product delivery lifecycles, from ideation to launch, ensuring alignment with business priorities and operational scalability. |
| 1620 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Knowledge of business architecture principles and their application in aligning product strategies with organizational objectives. |
| 1621 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Knowledge of regulatory compliance frameworks and QA standards applicable to banking product development and release cycles. |
| 1622 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Ability to develop and manage enterprise-wide product roadmaps informed by customer insights, market analysis, and competitive benchmarking. |
| 1623 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Ability to lead cross-functional collaboration among product, delivery, engineering, and CX teams to ensure efficient implementation and alignment. |
| 1624 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Ability to identify delivery risks, implement mitigation strategies, and ensure continuity across product development pipelines. |
| 1625 | Commercial | Prodducts, CX & Enagagement | Product & Delivery | Business Architecture | Ability to build and implement strategic reporting frameworks for senior leadership, including dashboards, risk logs, and delivery scorecards. |
| 1626 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of design system frameworks and visual identity governance. | |
| 1627 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of user experience (UX) research methodologies, including ethnographic studies, surveys, and usability testing. | |
| 1628 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create experiences that serve diverse user groups. | |
| 1629 | Commercial | Prodducts, CX & Enagagement | Design & CX | Knowledge of UI/UX best practices for omnichannel banking platforms. | |
| 1630 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to create and iterate on wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD. | |
| 1631 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to lead customer journey mapping and service blueprinting to identify user pain points and enhance end-to-end interactions. | |
| 1632 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to analyze CX metrics (e.g., NPS, CSAT, CES) and translate them into design strategies. | |
| 1633 | Commercial | Prodducts, CX & Enagagement | Design & CX | Ability to operate and manage a UX Lab for prototype testing, qualitative feedback gathering, and validation of user-centric hypotheses. | |
| 1634 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of design system frameworks and visual identity governance. |
| 1635 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of user experience (UX) research methodologies, including ethnographic studies, surveys, and usability testing. |
| 1636 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create experiences that serve diverse user groups. |
| 1637 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Knowledge of UI/UX best practices for omnichannel banking platforms. |
| 1638 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to create and iterate on wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD. |
| 1639 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to lead customer journey mapping and service blueprinting to identify user pain points and enhance end-to-end interactions. |
| 1640 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to analyze CX metrics (e.g., NPS, CSAT, CES) and translate them into design strategies. |
| 1641 | Commercial | Prodducts, CX & Enagagement | Design & CX | UI/UX Design | Ability to operate and manage a UX Lab for prototype testing, qualitative feedback gathering, and validation of user-centric hypotheses. |
| 1642 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of design system frameworks and visual identity governance. |
| 1643 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of user experience (UX) research methodologies, including ethnographic studies, surveys, and usability testing. |
| 1644 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles to create experiences that serve diverse user groups. |
| 1645 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Knowledge of UI/UX best practices for omnichannel banking platforms. |
| 1646 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to create and iterate on wireframes, prototypes, and high-fidelity mockups using tools such as Figma, Sketch, or Adobe XD. |
| 1647 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to lead customer journey mapping and service blueprinting to identify user pain points and enhance end-to-end interactions. |
| 1648 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to analyze CX metrics (e.g., NPS, CSAT, CES) and translate them into design strategies. |
| 1649 | Commercial | Prodducts, CX & Enagagement | Design & CX | Customer Experience | Ability to operate and manage a UX Lab for prototype testing, qualitative feedback gathering, and validation of user-centric hypotheses. |
| 1650 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of lifecycle-based customer acquisition and retention strategies. | |
| 1651 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of customer segmentation techniques using SQL, SAS, Python, or CRM platforms. | |
| 1652 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of A/B testing frameworks and optimization methodologies. | |
| 1653 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of growth KPIs and ability to build dashboards and reporting frameworks on Power BI or Tableau. | |
| 1654 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Knowledge of customer data management best practices, privacy regulations (e.g., GDPR/SAMA), and ethical engagement principles. | |
| 1655 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Ability to analyze and interpret customer journey data, churn patterns, and conversion metrics. | |
| 1656 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Ability to design and manage loyalty programs that enhance customer retention and increase lifetime value. | |
| 1657 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Ability to lead cross-channel campaign development (email, SMS, app, web, social) | |
| 1658 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Ability to translate customer insights into operational enhancements and collaborate with product, marketing, and operations to optimize service delivery. | |
| 1659 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of lifecycle-based customer acquisition and retention strategies. |
| 1660 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of customer segmentation techniques using SQL, SAS, Python, or CRM platforms. |
| 1661 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of A/B testing frameworks and optimization methodologies. |
| 1662 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of growth KPIs and ability to build dashboards and reporting frameworks on Power BI or Tableau. |
| 1663 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Knowledge of customer data management best practices, privacy regulations (e.g., GDPR/SAMA), and ethical engagement principles. |
| 1664 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Ability to analyze and interpret customer journey data, churn patterns, and conversion metrics. |
| 1665 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Ability to design and manage loyalty programs that enhance customer retention and increase lifetime value. |
| 1666 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Ability to lead cross-channel campaign development (email, SMS, app, web, social) |
| 1667 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Customer Engagement & Retention | Ability to translate customer insights into operational enhancements and collaborate with product, marketing, and operations to optimize service delivery. |
| 1668 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of lifecycle-based customer acquisition and retention strategies. |
| 1669 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of customer segmentation techniques using SQL, SAS, Python, or CRM platforms. |
| 1670 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of A/B testing frameworks and optimization methodologies. |
| 1671 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of growth KPIs and ability to build dashboards and reporting frameworks on Power BI or Tableau. |
| 1672 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Knowledge of customer data management best practices, privacy regulations (e.g., GDPR/SAMA), and ethical engagement principles. |
| 1673 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Ability to analyze and interpret customer journey data, churn patterns, and conversion metrics. |
| 1674 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Ability to design and manage loyalty programs that enhance customer retention and increase lifetime value. |
| 1675 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Ability to lead cross-channel campaign development (email, SMS, app, web, social) |
| 1676 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Insights & Intelligence | Ability to translate customer insights into operational enhancements and collaborate with product, marketing, and operations to optimize service delivery. |
| 1677 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of lifecycle-based customer acquisition and retention strategies. |
| 1678 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of customer segmentation techniques using SQL, SAS, Python, or CRM platforms. |
| 1679 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of A/B testing frameworks and optimization methodologies. |
| 1680 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of growth KPIs and ability to build dashboards and reporting frameworks on Power BI or Tableau. |
| 1681 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Knowledge of customer data management best practices, privacy regulations (e.g., GDPR/SAMA), and ethical engagement principles. |
| 1682 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Ability to analyze and interpret customer journey data, churn patterns, and conversion metrics. |
| 1683 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Ability to design and manage loyalty programs that enhance customer retention and increase lifetime value. |
| 1684 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Ability to lead cross-channel campaign development (email, SMS, app, web, social) |
| 1685 | Commercial | Prodducts, CX & Enagagement | Growth & Customer Engagement | Product Excellence | Ability to translate customer insights into operational enhancements and collaborate with product, marketing, and operations to optimize service delivery. |