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Skill Inventory Matrix

Enabler for Internal Mobility Program

Records
ID Sector Division Department Unit Technical Skills
433 Technology Infrastructure & Operations Technology Operations Knowledge of IT Service Management (ITSM) practices and ability to implement service desk operations aligned with ITIL frameworks.
434 Technology Infrastructure & Operations Technology Operations Knowledge of incident, problem, and change management protocols.
435 Technology Infrastructure & Operations Technology Operations Knowledge of network and infrastructure operations.
436 Technology Infrastructure & Operations Technology Operations Knowledge of regulatory technology support (AML, CTF, KYC) and experience aligning tech operations with audit and risk frameworks.
437 Technology Infrastructure & Operations Technology Operations Ability to conduct functional testing, support DR simulations, and enable release readiness for core platforms.
438 Technology Infrastructure & Operations Technology Operations Ability to monitor and maintain core banking and compliance platforms, ensuring uptime, integrity, and SLA compliance.
439 Technology Infrastructure & Operations Technology Operations Ability to coordinate platform support across APIs, middleware, and integration layers.
440 Technology Infrastructure & Operations Technology Operations Ability to interpret NPS/user feedback data, identify platform friction points, and drive customer experience enhancements.
441 Technology Infrastructure & Operations Technology Operations Service Desk Operations Knowledge of IT Service Management (ITSM) practices and ability to implement service desk operations aligned with ITIL frameworks.
442 Technology Infrastructure & Operations Technology Operations Service Desk Operations Knowledge of incident, problem, and change management protocols.
443 Technology Infrastructure & Operations Technology Operations Service Desk Operations Knowledge of network and infrastructure operations.
444 Technology Infrastructure & Operations Technology Operations Service Desk Operations Knowledge of regulatory technology support (AML, CTF, KYC) and experience aligning tech operations with audit and risk frameworks.
445 Technology Infrastructure & Operations Technology Operations Service Desk Operations Ability to conduct functional testing, support DR simulations, and enable release readiness for core platforms.
446 Technology Infrastructure & Operations Technology Operations Service Desk Operations Ability to monitor and maintain core banking and compliance platforms, ensuring uptime, integrity, and SLA compliance.
447 Technology Infrastructure & Operations Technology Operations Service Desk Operations Ability to coordinate platform support across APIs, middleware, and integration layers.
448 Technology Infrastructure & Operations Technology Operations Service Desk Operations Ability to interpret NPS/user feedback data, identify platform friction points, and drive customer experience enhancements.
449 Technology Infrastructure & Operations Technology Operations Customer Experience Support Knowledge of IT Service Management (ITSM) practices and ability to implement service desk operations aligned with ITIL frameworks.
450 Technology Infrastructure & Operations Technology Operations Customer Experience Support Knowledge of incident, problem, and change management protocols.
451 Technology Infrastructure & Operations Technology Operations Customer Experience Support Knowledge of network and infrastructure operations.
452 Technology Infrastructure & Operations Technology Operations Customer Experience Support Knowledge of regulatory technology support (AML, CTF, KYC) and experience aligning tech operations with audit and risk frameworks.
453 Technology Infrastructure & Operations Technology Operations Customer Experience Support Ability to conduct functional testing, support DR simulations, and enable release readiness for core platforms.
454 Technology Infrastructure & Operations Technology Operations Customer Experience Support Ability to monitor and maintain core banking and compliance platforms, ensuring uptime, integrity, and SLA compliance.
455 Technology Infrastructure & Operations Technology Operations Customer Experience Support Ability to coordinate platform support across APIs, middleware, and integration layers.
456 Technology Infrastructure & Operations Technology Operations Customer Experience Support Ability to interpret NPS/user feedback data, identify platform friction points, and drive customer experience enhancements.
457 Technology Infrastructure & Operations Technology Operations Banking Applications Support Knowledge of IT Service Management (ITSM) practices and ability to implement service desk operations aligned with ITIL frameworks.
458 Technology Infrastructure & Operations Technology Operations Banking Applications Support Knowledge of incident, problem, and change management protocols.
459 Technology Infrastructure & Operations Technology Operations Banking Applications Support Knowledge of network and infrastructure operations.
460 Technology Infrastructure & Operations Technology Operations Banking Applications Support Knowledge of regulatory technology support (AML, CTF, KYC) and experience aligning tech operations with audit and risk frameworks.
461 Technology Infrastructure & Operations Technology Operations Banking Applications Support Ability to conduct functional testing, support DR simulations, and enable release readiness for core platforms.
462 Technology Infrastructure & Operations Technology Operations Banking Applications Support Ability to monitor and maintain core banking and compliance platforms, ensuring uptime, integrity, and SLA compliance.
463 Technology Infrastructure & Operations Technology Operations Banking Applications Support Ability to coordinate platform support across APIs, middleware, and integration layers.
464 Technology Infrastructure & Operations Technology Operations Banking Applications Support Ability to interpret NPS/user feedback data, identify platform friction points, and drive customer experience enhancements.
465 Technology Infrastructure & Operations Technology Operations Risk & Compliance Systems Support Knowledge of IT Service Management (ITSM) practices and ability to implement service desk operations aligned with ITIL frameworks.
466 Technology Infrastructure & Operations Technology Operations Risk & Compliance Systems Support Knowledge of incident, problem, and change management protocols.
467 Technology Infrastructure & Operations Technology Operations Risk & Compliance Systems Support Knowledge of network and infrastructure operations.
468 Technology Infrastructure & Operations Technology Operations Risk & Compliance Systems Support Knowledge of regulatory technology support (AML, CTF, KYC) and experience aligning tech operations with audit and risk frameworks.
469 Technology Infrastructure & Operations Technology Operations Risk & Compliance Systems Support Ability to conduct functional testing, support DR simulations, and enable release readiness for core platforms.
470 Technology Infrastructure & Operations Technology Operations Risk & Compliance Systems Support Ability to monitor and maintain core banking and compliance platforms, ensuring uptime, integrity, and SLA compliance.
471 Technology Infrastructure & Operations Technology Operations Risk & Compliance Systems Support Ability to coordinate platform support across APIs, middleware, and integration layers.
472 Technology Infrastructure & Operations Technology Operations Risk & Compliance Systems Support Ability to interpret NPS/user feedback data, identify platform friction points, and drive customer experience enhancements.
473 Technology Infrastructure & Operations Technology Operations Business Integration support Knowledge of IT Service Management (ITSM) practices and ability to implement service desk operations aligned with ITIL frameworks.
474 Technology Infrastructure & Operations Technology Operations Business Integration support Knowledge of incident, problem, and change management protocols.
475 Technology Infrastructure & Operations Technology Operations Business Integration support Knowledge of network and infrastructure operations.
476 Technology Infrastructure & Operations Technology Operations Business Integration support Knowledge of regulatory technology support (AML, CTF, KYC) and experience aligning tech operations with audit and risk frameworks.
477 Technology Infrastructure & Operations Technology Operations Business Integration support Ability to conduct functional testing, support DR simulations, and enable release readiness for core platforms.
478 Technology Infrastructure & Operations Technology Operations Business Integration support Ability to monitor and maintain core banking and compliance platforms, ensuring uptime, integrity, and SLA compliance.
479 Technology Infrastructure & Operations Technology Operations Business Integration support Ability to coordinate platform support across APIs, middleware, and integration layers.
480 Technology Infrastructure & Operations Technology Operations Business Integration support Ability to interpret NPS/user feedback data, identify platform friction points, and drive customer experience enhancements.
481 Technology Infrastructure & Operations Technology Operations Network & Infra Support Knowledge of IT Service Management (ITSM) practices and ability to implement service desk operations aligned with ITIL frameworks.
482 Technology Infrastructure & Operations Technology Operations Network & Infra Support Knowledge of incident, problem, and change management protocols.
483 Technology Infrastructure & Operations Technology Operations Network & Infra Support Knowledge of network and infrastructure operations.
484 Technology Infrastructure & Operations Technology Operations Network & Infra Support Knowledge of regulatory technology support (AML, CTF, KYC) and experience aligning tech operations with audit and risk frameworks.
485 Technology Infrastructure & Operations Technology Operations Network & Infra Support Ability to conduct functional testing, support DR simulations, and enable release readiness for core platforms.
486 Technology Infrastructure & Operations Technology Operations Network & Infra Support Ability to monitor and maintain core banking and compliance platforms, ensuring uptime, integrity, and SLA compliance.
487 Technology Infrastructure & Operations Technology Operations Network & Infra Support Ability to coordinate platform support across APIs, middleware, and integration layers.
488 Technology Infrastructure & Operations Technology Operations Network & Infra Support Ability to interpret NPS/user feedback data, identify platform friction points, and drive customer experience enhancements.