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Skill Inventory Matrix

Enabler for Internal Mobility Program

Records
ID Sector Division Department Unit Technical Skills
1701 Commercial Banking Remittances Remittances Management Knowledge of international and domestic remittance regulations, including compliance requirements for cross-border transactions.
1702 Commercial Banking Remittances Remittances Management Knowledge of operational workflows for cross-border payments, including transaction monitoring, risk mitigation, and reconciliation processes.
1703 Commercial Banking Remittances Remittances Management Knowledge of market trends, remittance industry benchmarks, and competitive positioning strategies.
1704 Commercial Banking Remittances Remittances Management Ability to lead and enhance remittance sales, marketing, and customer retention strategies in collaboration with internal business units.
1705 Commercial Banking Remittances Remittances Management Ability to use data analytics tools such as Power BI and Tableau to monitor KPIs, analyze trends, and optimize remittance performance.
1706 Commercial Banking Remittances Remittances Management Ability to identify and reduce customer friction points in the remittance journey to improve acquisition, satisfaction, and transaction volumes.
1707 Commercial Banking Remittances Remittances Management Ability to manage external remittance partnerships (e.g., Western Union, Money Transfer APIs), including onboarding, integration, and performance evaluation.