Skill Inventory Matrix
Enabler for Internal Mobility Program
Records
| ID | Sector | Division | Department | Unit | Technical Skills |
|---|---|---|---|---|---|
| 517 | Technology | Technology Services Assurance | Knowledge of IT change management lifecycle, including request initiation, impact assessment, approval protocols, implementation control, and change documentation. | ||
| 518 | Technology | Technology Services Assurance | Knowledge of release management and deployment procedures. | ||
| 519 | Technology | Technology Services Assurance | Knowledge of testing lifecycle management, covering IAT, UAT, functional, performance, regression, and system integration testing methodologies. | ||
| 520 | Technology | Technology Services Assurance | Knowledge of defect management practices, including defect identification, prioritization, root cause analysis, and resolution tracking. | ||
| 521 | Technology | Technology Services Assurance | Ability to operate and configure ITSM tools, including SMAX, Jira, TestRail, and Micro Focus ALM. | ||
| 522 | Technology | Technology Services Assurance | Ability to plan and conduct end-to-end disaster recovery and business continuity testing. | ||
| 523 | Technology | Technology Services Assurance | Ability to design and maintain service dashboards and reports using MS Excel and PowerPoint. | ||
| 524 | Technology | Technology Services Assurance | Quality Assurance & Testing | Knowledge of QA testing methodologies and lifecycle including functional, integration, regression, performance, security, and DR testing for banking and digital systems. | |
| 525 | Technology | Technology Services Assurance | Quality Assurance & Testing | Knowledge of test planning and execution tools, such as Selenium, JUnit, LoadRunner, and TestRail, to support automation, test case development, and reporting. | |
| 526 | Technology | Technology Services Assurance | Quality Assurance & Testing | Knowledge of disaster recovery testing protocols, coordinating with DR and BCM teams to validate system resilience and service restoration capabilities. | |
| 527 | Technology | Technology Services Assurance | Quality Assurance & Testing | Ability to design and implement risk-based test plans and schedules. | |
| 528 | Technology | Technology Services Assurance | Quality Assurance & Testing | Ability to conduct defect tracking and root cause analysis (RCA) using tools like Jira or Micro Focus ALM, ensuring effective resolution and closure of software issues. | |
| 529 | Technology | Technology Services Assurance | Quality Assurance & Testing | Ability to apply quality assurance best practices in alignment with SAMA, ITGC, and internal audit. | |
| 530 | Technology | Technology Services Assurance | Quality Assurance & Testing | Ability to define and track QA KPIs and metrics, using MS Excel, Power BI. | |
| 531 | Technology | Technology Services Assurance | Change Management | Knowledge of best practices in IT. | |
| 532 | Technology | Technology Services Assurance | Change Management | Knowledge of frameworks such as SAMA ITG, ITIL, and COBIT | |
| 533 | Technology | Technology Services Assurance | Change Management | Knowledge of Production Release & Deployment Procedures (Rollback Plans, Go-Live Readiness, Coordination) | |
| 534 | Technology | Technology Services Assurance | Change Management | Knowledge of process analysis and optimization. | |
| 535 | Technology | Technology Services Assurance | Change Management | Knowledge of IT systems, infrastructure, and software development life cycles (SDLC). | |
| 536 | Technology | Technology Services Assurance | Change Management | Knowledge of SMAX, Micro Focus ALM/QC, Jira & TestRail (Defect Management, Test Execution & Reporting) | |
| 537 | Technology | Technology Services Assurance | Change Management | Ability to execute the IT Service Management Tools (Change, Incident & Release Management) | |
| 538 | Technology | Technology Services Assurance | Change Management | Ability to identify, assess, and mitigating risks associated with IT changes. | |
| 539 | Technology | Technology Services Assurance | Change Management | Ability to implement continuous improvement practices in change management. | |
| 540 | Technology | Technology Services Assurance | Change Management | Ability to use MS Excel & PowerPoint (Reporting Dashboards & KPI Tracking) | |
| 541 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of the full change management lifecycle including request intake, impact assessment, approval workflows, and implementation controls. | |
| 542 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of end-to-end testing lifecycle management including SIT, UAT, functional, performance, and regression testing. | |
| 543 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of IT frameworks such as ITIL, Agile, and DevOps for structured service delivery and continuous integration. | |
| 544 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of tools like SMAX, Micro Focus ALM/QC, Jira, and TestRail for defect management, test execution, and quality assurance tracking. | |
| 545 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of IT service management (ITSM) platforms for handling change, incident, and release workflows efficiently. | |
| 546 | Technology | Technology Services Assurance | Release & Deployment Management | Ability to use MS Excel and PowerPoint to generate dashboards, maintain test logs, and track KPIs for reporting purposes. | |
| 547 | Technology | Technology Services Assurance | Release & Deployment Management | Ability to manage production release and deployment processes, including rollback planning, go-live readiness, and stakeholder coordination. | |
| 548 | Technology | Technology Services Assurance | Release & Deployment Management | Ability to perform root cause analysis (RCA) and manage incident resolution for critical system failures. | |
| 549 | Technology | Technology Services Assurance | Technology Disaster Recovery | Knowledge of the change management lifecycle, including request initiation, risk assessment, approval, and controlled implementation. | |
| 550 | Technology | Technology Services Assurance | Technology Disaster Recovery | Knowledge of release and deployment procedures, including rollback planning, go-live readiness, and stakeholder coordination. | |
| 551 | Technology | Technology Services Assurance | Technology Disaster Recovery | Knowledge of cloud platforms (e.g., AWS, Azure) and virtualization technologies used in disaster recovery environments. | |
| 552 | Technology | Technology Services Assurance | Technology Disaster Recovery | Knowledge of incident response frameworks and ability to coordinate effective recovery during operational disruptions. | |
| 553 | Technology | Technology Services Assurance | Technology Disaster Recovery | Knowledge of backup technologies and data recovery processes to ensure continuity and data integrity. | |
| 554 | Technology | Technology Services Assurance | Technology Disaster Recovery | Knowledge of ITSM tools for managing change, incident, and release processes efficiently. | |
| 555 | Technology | Technology Services Assurance | Technology Disaster Recovery | Ability to use MS Excel and PowerPoint for building dashboards, visualizing KPIs, and tracking IT service metrics. | |
| 556 | Technology | Technology Services Assurance | Technology Disaster Recovery | Ability to identify, assess, and mitigate risks related to IT operations and disaster recovery planning. |