Skill Inventory Matrix
Enabler for Internal Mobility Program
Records
| ID | Sector | Division | Department | Unit | Technical Skills |
|---|---|---|---|---|---|
| 541 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of the full change management lifecycle including request intake, impact assessment, approval workflows, and implementation controls. | |
| 542 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of end-to-end testing lifecycle management including SIT, UAT, functional, performance, and regression testing. | |
| 543 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of IT frameworks such as ITIL, Agile, and DevOps for structured service delivery and continuous integration. | |
| 544 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of tools like SMAX, Micro Focus ALM/QC, Jira, and TestRail for defect management, test execution, and quality assurance tracking. | |
| 545 | Technology | Technology Services Assurance | Release & Deployment Management | Knowledge of IT service management (ITSM) platforms for handling change, incident, and release workflows efficiently. | |
| 546 | Technology | Technology Services Assurance | Release & Deployment Management | Ability to use MS Excel and PowerPoint to generate dashboards, maintain test logs, and track KPIs for reporting purposes. | |
| 547 | Technology | Technology Services Assurance | Release & Deployment Management | Ability to manage production release and deployment processes, including rollback planning, go-live readiness, and stakeholder coordination. | |
| 548 | Technology | Technology Services Assurance | Release & Deployment Management | Ability to perform root cause analysis (RCA) and manage incident resolution for critical system failures. |