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Skill Inventory Matrix

Enabler for Internal Mobility Program

Comparison Table
Records
ID Sector Division Department Unit Technical Skills
1895 Business Operations Operations Excellence & Control Knowledge of operational performance measurement frameworks to evaluate service quality and identify areas for process improvement.
1896 Business Operations Operations Excellence & Control Knowledge of operational risk management and control frameworks to assess, monitor, and mitigate internal risks.
1897 Business Operations Operations Excellence & Control Knowledge of audit, compliance, and control monitoring practices to proactively address deficiencies.
1898 Business Operations Operations Excellence & Control Knowledge of banking reconciliation systems such as Abax and core banking platforms such as T24.
1899 Business Operations Operations Excellence & Control Ability to manage reconciliation and settlement processes with precision, ensuring financial accuracy, exception handling, and resolution across operational units.
1900 Business Operations Operations Excellence & Control Ability to design and implement process optimization strategies through business process management (BPM) and robotic process automation (RPA).
1901 Business Operations Operations Excellence & Control Ability to analyze and report operational performance using MS Excel and Power BI.
1902 Business Operations Operations Excellence & Control Ability to leverage business process management (BPM) platforms for workflow design, execution monitoring, and continuous process enhancement across operational domains.
1903 Business Operations Operations Excellence & Control Operational Excellence Knowledge of Key Performance Indicator (KPIs), Service Level Agreements (SLAs), Turnaround Time (TAT), Straight-Through Processing (STP), Average Handling Time (AHT), and error rates to monit
1904 Business Operations Operations Excellence & Control Operational Excellence Knowledge of BPM platforms and workflow tools to document, re-engineer, and automate end-to-end processes.
1905 Business Operations Operations Excellence & Control Operational Excellence Knowledge of internal audit principles, compliance frameworks, and regulatory standards relevant to operations.
1906 Business Operations Operations Excellence & Control Operational Excellence Knowledge of reconciliation tools and the Abax system to track and ensure accuracy in transaction processing and settlement.
1907 Business Operations Operations Excellence & Control Operational Excellence Ability to investigate underlying operational issues and develop practical, sustainable corrective actions.
1908 Business Operations Operations Excellence & Control Operational Excellence Ability to use Lean, Six Sigma, and other improvement methodologies to enhance efficiency and reduce process variability.
1909 Business Operations Operations Excellence & Control Operational Excellence Ability to use Excel, Power BI, and T24 to generate performance dashboards, identify trends, and present recommendations.
1910 Business Operations Operations Excellence & Control Operational Excellence Ability to manage operational transformation initiatives, including SOP development, system enhancements, and automation rollouts.
1911 Business Operations Operations Excellence & Control Operational Control Knowledge of SAMA, Basel, and internal audit standards applicable to operational processes and risk mitigation.
1912 Business Operations Operations Excellence & Control Operational Control Knowledge of audit documentation and timely resolution of audit findings.
1913 Business Operations Operations Excellence & Control Operational Control Knowledge of designing, executing, and reporting on control tests and effectiveness reviews.
1914 Business Operations Operations Excellence & Control Operational Control Knowledge of Root Cause Analysis and Corrective Action Planning.
1915 Business Operations Operations Excellence & Control Operational Control Ability to design and implement risk-based control frameworks aligned with regulatory and internal governance standards.
1916 Business Operations Operations Excellence & Control Operational Control Ability to facilitate and document RCSAs, identify key risk indicators, and determine control effectiveness.
1917 Business Operations Operations Excellence & Control Operational Control Ability to track and report KRIs (Key Risk Indicators), issue logs, and control gap closures to senior management.
1918 Business Operations Operations Excellence & Control Operational Control Ability to identify systemic control weaknesses and recommend sustainable remediation strategies.
1919 Business Operations Operations Excellence & Control Operational Control Ability to manage control libraries, workflows, issue tracking, and audit trails through digital control platforms.
1920 Business Operations Operations Excellence & Control Business Process Management Knowledge of BPM methodologies (e.g., Lean, Six Sigma, BPMN) to design and improve business workflows.
1921 Business Operations Operations Excellence & Control Business Process Management Knowledge of platforms such as Power BI, T24 workflow modules, or BPM suites to support real-time process performance dashboards.
1922 Business Operations Operations Excellence & Control Business Process Management Knowledge of automation platforms (e.g., BPM engines, RPA tools) for implementing straight-through processing and reducing manual interventions.
1923 Business Operations Operations Excellence & Control Business Process Management Knowledge of SAMA and internal policies to ensure regulatory alignment in process design and change management.
1924 Business Operations Operations Excellence & Control Business Process Management Ability to facilitate end-to-end process reviews, identify inefficiencies, and develop scalable, standardized solutions.
1925 Business Operations Operations Excellence & Control Business Process Management Ability to create standardized process maps, SOPs, and control checklists aligned with compliance requirements.
1926 Business Operations Operations Excellence & Control Business Process Management Ability to define, monitor, and report key performance indicators (KPIs) and use data to drive continuous improvement.
1927 Business Operations Operations Excellence & Control Business Process Management Ability to design and lead workshops that build internal process optimization capabilities.
1928 Business Operations Operations Excellence & Control Reconciliation & Monitoring Knowledge of end-to-end reconciliation processes and control standards across banking operations, including accounts, payments, cards, and treasury.
1929 Business Operations Operations Excellence & Control Reconciliation & Monitoring Knowledge of tools such as Abax, T24, Power BI, or Excel for transaction matching, control reporting, and reconciliation dashboards.
1930 Business Operations Operations Excellence & Control Reconciliation & Monitoring Knowledge of SAMA, AML, and internal policy requirements relevant to reconciliation and monitoring obligations.
1931 Business Operations Operations Excellence & Control Reconciliation & Monitoring Knowledge of reconciliations and documentation, control reports, and findings to be resolved.
1932 Business Operations Operations Excellence & Control Reconciliation & Monitoring Ability to monitor, investigate, and resolve unmatched transactions, discrepancies, and pending items within defined SLAs.
1933 Business Operations Operations Excellence & Control Reconciliation & Monitoring Ability to define and track key performance indicators such as SLA adherence, error rates, STP ratios, and AHT for continuous process monitoring.
1934 Business Operations Operations Excellence & Control Reconciliation & Monitoring Ability to leverage RPA, BPM, or reconciliation automation software to reduce manual processing and improve accuracy.
1935 Business Operations Operations Excellence & Control Reconciliation & Monitoring Ability to coordinate with Finance, Risk, IT, and Audit stakeholders to ensure complete and timely reconciliation coverage.
Tree view of Business Operations